Trans Cab SHC5876X – ★ Ridiculous
22 Oct 2018
Ong | Taxi Company: Trans Cab
Driver asked the passengers to on location map and to direct him the place.
Taxi Experiences - Your taxi stories
Yellow-Top Taxi SH2109R – ★★ Nightmare as no one is contactable
21 Oct 2018
| Taxi Company: Yellow-Top Taxi
I am still awaiting for the driver to return my goods.
CityCab SHC279C – ★ Worst
19 Oct 2018
Eerfan | Taxi Company: CityCab
Driver overheard that I’m going to use debit card to pay, he purposely ended the trip so that I could not pay using debit card. Forced us to pay by cash instead.
Premier Taxis SHC6878J – ★ Refused to take me
16 Oct 2018
Eddie jackson | Taxi Company: Premier Taxis
Hi, the taxi driver in SHC6878J cab was waiting at the taxi stand @ Holiday Inn Express, Magazine Road at 6.45pm with his green light on. When I said I wanted to go to Sentosa Cove he said he can’t go there. Why does he have his green light on waiting at a taxi stand and does not take me where I want to go?
CityCab SHB2903B – ★★★★★ Pleasant driver
16 Oct 2018
Tan Hee Joek | Taxi Company: CityCab
I took the taxi driven by the driver Andrew who was pleasant and had a good conversation with me. He was friendly and courteous. I had an enjoyable trip with me. He should be commended.
CityCab SHB9802M – ★★ Picky driver
14 Oct 2018 Sinon | Taxi Company: CityCab
Ride started at Casino taxi rank. Driver held up a sign with where he wanted to go (Tampines)! As we were heading to the airport we took the taxi but felt uncomfortable that had we not been going in that direction the taxi would not have taken the fare! This wouldn’t happen with Uber!!
Premier Taxis SHB8658U – ★ Driver was asleep
13 Oct 2018 Andrew Cox | Taxi Company: Premier Taxis
Driver was falling asleep. Almost crashed and almost ran off the road on ecp more than once.
Comfort Taxi SH7438H – ★★★★★ Excellent driver
13 Oct 2018 Karen | Taxi Company: Comfort Taxi
I would like to compliment Driver Mr Yap Hian Chuan for his kind gesture of helping me with my baby pram during pick up and alighting. As my pick up location is at main road along Yishun St 61, he came down to help me despite the traffic and also making sure the items on my baby pram are well positioned and nothing drops. During the journey he also converse with my mother and both of them chatted happily. Upon alighting, he helped with my baby pram and brought it to the walking pavement for us. Very thankful for his help as my mum was carrying baby and I just recovered from postpartum complication surgery 1 month ago, such actions really warm our hearts.
Trans Cab SHB9052D – ★ Hooligan ruthless driver
9 Oct 2018
Sapiah | Taxi Company: Trans Cab
To related officers in charge,
Greetings to all of you. I apologise for any inconvenienced caused but I need to address this matter urgently.
Date today, 8th October 2018, Monday, my fiancé and I took a cab from Transcab with plate number SHB9502D from Bugis Junction Taxi stand between 9.00-9.30pm. Before boarding, my fiancé asked the driver if he accepts NETS, he replied “yes, NETS no problem”. So we boarded the cab. I noticed, he did not display his taxi vocational license on the dashboard nor was there any form of driver’s identification decals displayed anywhere in the cab.
He was driving quite dangerously at very high speed and kept swerving sharply to overtake other vehicles. Along BKE after PIE exit, my fiancé was watching a video on facebook at moderate volume, however, the driver shouted at my fiancé “eh!can lower or not!” since, his own vehicle radio was blasting of Chinese songs, my fiancé was unable to hear him. The driver then shouted at even higher volume “OI! YOU CANNOT UNDERSTAND ENGLISH IS IT? I ASKED YOU TO LOWER DOWN YOUR HANDPHONE RIGHT?” My fiancé then answered “it’s my handphone why can’t I do what I want?’ the driver’s response was “It’s my cab, my wish! I can ask you whether u can use or not. So I don’t allow you to use handphone in my cab. and what is your problem with that?” Hence, we were unable to take any pictures or videos during our journey.
He also threatened to drop us in the middle of Dairy Farm Road. When my fiancé told him that we will lodge a complaint against him if he continued with such an attitude, he retaliated and jammed brake his vehicle causing our food to fell off the seat. He then shouted “want to complain, complain lah! you think I scared is it? You complain also they cannot do anything!”
He then kept driving dangerously such as speeding to avoid traffic light from changing to red, speeding and brake abruptly on humps and speeding while making a u-turn at the junction in front of ITE West.
Upon arrival at our destination, he suddenly twist his words and told us he accepts cash only, whereas before boarding he told us he accepts NETS as we do not have cash. Our assumptions is that because due to the conflict, he wants to avoid any evidence such as receipts to be used against him (he is going towards Woodlands to change shift). When we alighted and told him to take whatever cash we had first while we go to withdraw the balance amount, he took my fiancé’s picture without permission. We went up and took the balance to pay him. However, when we pass him the cash he used vulgarities “nabei chi bai” instead of saying thank You. When we asked him “excuse me what did you say?” he replied “what!? want to fight is it? come lah?!” and then quickly went inside his vehicle and drove off.
I am pretty sure he had been doing this for quite sometime and somehow gotten away with it as Transcab FAILED to take actions to condone these types of drivers.
I demand a follow up on this incident as well as a personal apology from the driver himself, you may get a representative to be present to witness the apology from him. I am forwarding this matter to LTA as well due to his dangerous driving as it endangers not only the passengers’ safety (imagine if there are kids on board) as well as other road users and pedestrians. Should I not receive any follow-up within 3 working days at most, I will not hesitate to lodge a police report against the driver for threatening us as he knows where our residence is and for taking my fiancé’s picture without permission,which is invading of public’s privacy.
Thank you.
Comfort Taxi SHD6822P – ★ Super horrible attitude, lack of customer service
8 Oct 2018 | Taxi Company: Comfort Taxi
Driver showed that he was having some atiitude problem. He was very unwilling to drive into my condo underground carpark. He kept shaking his head then he purposely stopped and moved at super low speed. Had requested him to go straight, his taxi seems to be stationary. I believed he was waiting for me to give up and ask him to stop to alight me. It took so long for him to drive to the underground carpark to let me alight from the taxi, with mere speed of 5km or intermitten stop. He also took a very long time to return my change $. Such a disgrace to the taxi society where most of them are quite polite but definitely not from this driver!