Taxi Experiences - Your taxi stories
Review a Taxi

SHB8742J – ★ Ban this guy

11 Sep 2017   Taxi Company: Premier Taxis

Completely dangerous driver that did not even slow before the stop line. Honked loudly and almost ran me over at the stop line. This driver is a threat to public safety that should be taken off the roads.


SHA7933L – ★★★★ Awesome

11 Sep 2017   Samsul | Taxi Company: Comfort Taxi

The driver from NTUC Mr Lee was very helpful and understanding in ferrying my mother for her medical appointment at Bukit Merah Polyclinic. He is certainly an asset to the company and community.


SHD6850H – ★★★★★ Excellent service. Professional.

5 Sep 2017   Muhammad Hazri | Taxi Company: Comfort Taxi

Just ended from my night shift. Couldn’t remember taxi driver name but was professional and humble. Had a nice conversation about working as a taxi driver. Safe driving. Very focus on the road. Overall experience in this ride: Excellent.


SHB8993B – ★ Dishonest driver tried to kidnap us!

02 Sep 2017   TANG CHUN | Taxi Company: Premier Taxis

The journey was from the East Coast Lagoon Food Village. When entering the taxi, we explicitly requested the driver to drop us at the nearest MRT station BEDOK.

However, the driver made a detour to EUNOS MRT by stating that he did not hear our request and argued that the nearest station is EUNOS.

With disagreement with the driver, we required a receipt. The driver, who was suddenly irritated, refused to let us get off by locking the door, continued the ride with rage and threatened to leave us to a police station. The word and the behavior of the driver were so violent and outrageous that we had the feeling of becoming victims of a kidnapping. Fortunately, there were 2 traffic policemen who helped to calm down the driver, who finally agreed to send us back to EUNOS MRT.

When my wife tried to reason with the driver, the driver rudely asked her to shut up.
The bill eventually came up to 13 SGD: the return journey cost us twice the amount we had paid for the ride from BEDOK MRT to food village on the very same day.

This is a very unpleasant experience because of the outrageous, rude and sexist behavior of the driver. Our guest from oversea and my wife were shocked and frightened.

We need to hear from Premiers taxis and require an apology from this driver. If no follow-on goes back to us in the coming fortnight, we shall escalate the case to judicial authority.

Please contact me at


SHB1241J – ★★★★★ Great attitude and professional

28 Aug 2017   Choo Wee Khiang | Taxi Company: SMRT Taxis

Mr Leong of vehicle number : SHB 1241 J on 20 August at 0040 hrs, my wife and I were at the airport queueing up for a taxi. we brought back 4 pieces of heavy luggage plus two hand-carried backpacks. We are staying at East Meadows which is a short distance from Changi Airport and we often met unhappy taxi drivers who were so reluctant to send us back due to short distance. We can understand the fact that these taxi drivers have to wait at the airport for a long period of time for business. And so when came to our turn to board this Mr Leong’s taxi, I was asking Mr Leong that if it was alright for him as we stayed nearby. I was however pleasantly surprise to witness Mr Leong’s was very polite and positive reply. needless to say, he also helped us to load luggages into his taxi boot. He drove very safely and nicely which we really enjoyed and one could see that he had no quibbles over sending us home. Surely, this kind of positive attitude and politeness are hard to come by these days. We wish to thank Mr Leong and hope to be able to be his guests soon. Many thanks and well done, Mr Leong!


SHB8631X – ★ Driver don’t want to pickup

28 Aug 2017   Selva | Taxi Company: Premier Taxis

It worse today. I just wait at zoo taxi queue and taxi driver don’t want to pickup as he wants to go city… but, he did not put any sign on taxi.. is that your legal way to behave to passenger?


SHC3190D – ★★★★★ Exceptionally Good!

28 Aug 2017   Mrs Tan | Taxi Company: Comfort Taxi

I would like to compliment the taxi driver ( Indian ) for his patience, understanding and nice demenour. I wanted to change the rout after ten minutes, and without questions he agreed immediately. When I thanked him, he said ” no problem at all, I only need to turn my steering wheel only “. Also he was very obliging when I asked him to turn the radio off. The overall journey was very comfortable and after many years of daily taxi trips, he is one of the Best Taxi Driver I have met. Kindly send my thanks to him again and let me know once you’ve done so. I also like to feedback on the Taxi promotions ( tie up w Dash ), it is not so good as it’s v difficult for me to click/ [participate. Can you call me 96360218?


SHB9900M – ★ Ungracious & vulgarities hurling driver

27 Aug 2017   Taxi Company: Transcab

Driver was swearing repeatedly in abusive language when a vehicle pull to a stop suddenly in front of him. Subsequently,he rolled down his window and violently pointed the middle finger at several road users on 2 separate occasions when he claimed to have the right of way. He was swerving and his driving was choppy throughout the trip.


SHC1888M – ★★ Roller coaster driving

18 Aug 2017   Taxi Company: Comfort Taxi

Sudden slow driving and looking around left n right. Sudden turn to switch lane. When ask why he driving like that? He say company don’t want to repair his car.


SHD3952S – ★ Driver showed is anger/rude for accepting credit card payment

17 Aug 2017   Taxi Company: Comfort Taxi

I opted to take comfort taxi since i though comfort taxi accepts credit card for payment. Driver shown angry and talked to me rude when I gave credit card while getting down. I was very upset seeing his behavior and request appropriate training to drivers how to speak with customer. I also suggest driver should inform customer before taking the taxi that credit card will not be acceptable. He agreed for credit card payment on this trip.