SMRT Taxis SHD9746 – Cheated by taxi driver

The taxi driver uses a longer way – Journey starts from city hall raffles city towards cavenagh road then along upper bukit timah road. Instead of keeping left to make a potential right turn (to junction of Raffles Town club), he kept right and uses the upper bukit timah road then when I asked why he pretends not to hear me; and only after a few times that I said I was talking to him, he kinda said sheepishly oh you want PIE – I can make U-turn then said he wanted to use Dairy Farm road to go to Fajar road. I make him do a right turn (junction of Bukit Timah plaza) then head straight to later turn out from cashew road… I must admit that I was not unfamiliar with the charges but when he stopped to let me alight, the BIG meter shows $16 plus while right under this meter to the left a smaller meter shows $2 with another to the right side that says $7+. I asked him how much – he said $23.50. I realized that he did not press anything to total the whole fare and thought that was not right – chided him that he had gone the long way making me pay extra. I got up the taxi at 10.40 pm from city hall and alighted at 11.05 pm. Got to check with a colleague who told me that doesn’t sound right and also I have never paid so much for a journey home that is costing so much for that same trip …then decided I should feedback.