SMRT Taxis SHC4127G – ★ WORST EXPERIENCE

27 Jun 2018   Ng Kok Leong | Taxi Company: SMRT Taxis

I would like to make a complaint against a taxi driver car plate SHC4127G.

Firstly, he refused to drop me off as I requested, I wanted to go to Wecga Plaza at 1 Bukit Batok Crescent, my office is located at level 4, when I told him I need to go to level 4 and the building have 10 mins of grace period for free parking but he said very rudely that this is a taxi not a private hire car, cannot go up, only can drop off at lobby, this is the first time I heard this, if I on call, or even take other taxi or grab, uber car all can come up to fetch me or drop me off.

Secondly, I boarded his taxi from 9pm at Changi Airport Terminal 4, he was driving at an extreme dangerous speed of 120kmph-135kmph, reckless driving cutting from lane 1 to lane 4 than right back to lane 2 just like F1 driver. I do have a short video but I do not know how to attach to this message.

Hopefully you can look into this matters and update me. Thank you very much. I have emailed to LTA regarding this matter too.