Premier Taxis SHC6630G – ★Aggressive driver and excessive charge

8 May 2019   Anaïs Frappé | Taxi Company: Premier Taxis (Silver)

My name is Anaïs Frappé, I am a French citizen who came to Singapore with my family for tourism purposes.

I am writing as I had a terrible experience with a cab driver today: we took a regular cab from Chinatown (from the temple) to the entry of Little India. The meter was indicating an amount between $8-9, and suddenly the driver did something on the meter and it came to $22.1. I was really shocked and so was my dad, so I asked how come the amount went up so much.

The driver started to shout to me, like really hard. It was almost scary. He was so disrespectful that at some point I said “but it has to be a scam” and then he shouted at me even more, threatened to drive me back to Chinatown and make us pay twice the fare.

My dad, who struggles to speak English, was completely shocked and saddened that we would be talked to this way.

I’m addition, when we left the car my sister didn’t have the time to close the door that he drove away, risking her to fall off the car – what a shame!

I am so shocked, this is not the Singapore I have experienced when I was living here in 2012. I always though of Singapore people to be so lovely, and today felt like I was almost in danger.

I would ask you to kindly do something about the incident.

Looking forward to your response,
Anais