Comfort Taxi SH3114E – ★ Worst

6 Apr 2019   Rohana | Taxi Company: Comfort Taxi

I am writing to complain to a cabbie driving SHB 3114 E at 1.22pm picked up at Geylang Serai going to Lorong 4, Toa Payoh. He is so inconsiderate, very unhelpful and so annoying. My aunty(who is an old lady with her walking stick) and I were carrying such heavy stuffs, 4 big marketing carriers, after doing marketing. He has no intention on helping us to open the booth or help to carry the stuffs to the booth. When I waved at him giving him a signal to pick us up, instead of him moving forward to pick us up, he used his hand signal asking my aunty and I to go to his cab. My aunty(with her walking stick) and I have to walk to his cab. I got so mad with him. When I asked him why can’t he help us to move forward and helping us to lift up the booth, he gave all kinds of nonsense excuses.

I don’t understand how can a cabbie behave such a way so heartless to see ladies and old passengers with no sense of carrying. This kind of cabbie should be given user education, educate him to be more passionate to old passengers and the seniors and have better understanding towards them. Educate them, don’t just work for money without having sense of pity and being helpful.

This is my worst experience taking Comfort and CityCab and I hope I won’t encounter this bad experience again. I am serious about this unpleasant experience and I request for a reply.