SHD2880Y – ★ Rude

25 Sep 2016   Taxi Company: Prime Taxi

We took a taxi van from changi airport. we were 2 adults & 2 small kids carrying 2 large luggage bags, 1 baby stroller. the taxi driver, Mr Tan Yeow Seng, first approached us to take his cab. my wife asked him how the charges were like at first. he replied that it’s approximately double the normal charges by meter and asked us where we wanted to go. she replied Simei.

Upon hearing that, Mr Tan told me to take the normal cab because it’s cheaper. I answered him twice that I could pay. he reluctantly had to accept to drive us. all this while , he also did not offer to help with our luggage.

I am very disappointed with the level of service provided by him. he is either lazy to take us seeing us with many luggage and small kids , or he is greedy and only wants to make long distance trip. imagine this is the attitude he shows to any foreign tourist. I would like to have a written reply & explanation from Prime Taxi