SHC5604P – ★ Irresponsible
Earlier in the nighttime at 08 Apr, 10:54pm my grand mother, her maid, my sister and my aunt boarded your taxi no. SHC5604P, Mr Lee Choon Lin from Expo Max Atria to 104 Lor 1 Toa Payoh. The Grab Booking ID was ADR-1774320-2-42.
My grandmother is hard of walking therefore she uses a wheelchair. Upon arriving in Toa Payoh, my sister, her maid and my aunt went out of the taxi. My sister went to retrieve the wheelchair from the boot and as she closed the boot the driver sped off. At that point of time my grandmother was still holding on to the open door* and car body when the driver decided to speed away causing her to flew to side and sustain immediate injuries (bruising) on multiple areas of the body. (See attached photos)
My sister immediately went to pick my grandmother up and helped her to the wheelchair.The taxi driver stopped and my sister loudly knocked on the taxi but he did not bother to come out to check or help nor apologize. He just drove off again. *My grandmother was seated on the back passenger seat (left side).
The Grab Booking was made through my sisters’ account;XXX. Phone Number XXX
Please look into the taxi driver and have him reprimanded for such reckless and ill-considered actions/ behaviour. We will be bringing my grandmother to the hospital for consultation and treatment also, to understand the extent of her injuries.