SHB106Z – Sucky taxi service!

29 Nov 2013   Emily Ong | Taxi Company: SMRT Taxis

I was travelling with 2 toddlers, one is aged 3, another aged 2 from Marina Bay Cruise Centre on 29 Nov boarding around 10.15am. With 2 bags and 2 luggage. Upon arriving at my destination, that “handicapped” driver as what I feel he is, just sat at his seat, and looked at me, offloading my 2 kids, 2 bags, and 2 luggage from the car booth, where my 2 years old was standing there crying. Did not manage to take down his name, but, after I offload, I quickly take down his car plate number. Then, called the customer service hotline which sucks as well, put me on the music for more than 5mins, then line got cut off. Double sucks!