SH9489 – ★★ Frustrating and less than third world experience
It is not so much about the taxi cab, though being late. The worst part of the ride is the appalling service from the call center. Not only was the standard of the English was poor, with extreme accent, she was unhelpful and touch of arrogance. As such, not sure why it will be reasonable to import such quality of service staff, apart from saving costs at the expense of proper services.